Wednesday, September 2, 2026, 1:30 p.m. (Denver time), City & County Building, room 391
0:07 A Denver. It's time for this
0:08 biweekly meeting of the
0:09 Infrastructure Committee of
0:09 Transportation and
0:15 Denver City Council. Join us
0:15 for the Transportation and
0:16 Infrastructure Committee.
0:19 Starting now.
0:29 It seems me great looks like
0:33 we're on Good afternoon. My
0:33 name is Fred. I mean, it is
0:36 and I have the honor sharing
0:39 of a transportation and
0:41 infrastructure committee. I
0:42 just want get producer and
0:50 make sure that we are ok?
0:52 Front of me because I also
0:53 have the honor of representing
0:55 district 7 lucky district So
0:55 like to start with
0:57 introductions for my
1:01 colleagues. And and comes
1:03 PRESIDENT. You want to start
1:03 Good afternoon, Diana or
1:06 Properties. Denver district 4,
1:06 good afternoon there on some
1:09 fine night and at 2 men, an
1:11 honor system for just
1:14 impressive Stickers 10. Good
1:15 afternoon. Kevin Flynn,
1:19 Southwest members district
1:22 Thank And I do believe we
1:28 councilmember mind just want
1:33 to check his anybody I will.
1:35 We will welcome whoever's on
1:37 mine once we make sure that
1:37 have been running, that we can
1:38 go ahead and get started with
1:41 our very exciting presentation
1:46 today on a hero. So having got
1:48 that down to ticket or a nicu
1:52 and introduce your team take a
1:54 right very good Ole is
1:54 actually gonna run our point
1:55 guard on this for us. But I'm
1:56 very happy to introduce the
1:59 team here today. Good to see
2:00 everyone. I'm Nick Williams on
2:02 the deputy manager at in the
2:04 quarter. Denis legislative
2:08 liaison make your shared
2:09 back-to-school program
2:10 Alright, before weeks, we've
2:11 got, of course, lights here
2:12 free today, but just kind of
2:13 wanted to a little opening to
2:15 kind of set the tone for
2:16 today's presentation. We are
2:19 now about 4 months and fined.
2:20 It seems crazy that it's been
2:21 4 months since starting this
2:24 program, but we're certainly
2:25 are in 4 months in You know, I
2:27 think that transition is
2:29 proceeding on there. I think
2:30 we are. There's a lot of I
2:31 think very exciting things.
2:31 We're going to talk about some
2:32 of the things that we really
2:34 want to celebrate. You know,
2:36 things around access program,
2:39 take up how culture being
2:41 utilized. Just use on that
2:43 Usage is really done a nice
2:43 kind of how they're dispersed.
2:44 job of dispersing throughout
2:47 the whole city. But we'll also
2:50 talk about I think some very
2:51 apparent challenges that
2:53 remain in the program on These
2:55 are challenges that since the
2:56 very beginning of scooters.
2:57 And I know a number of you
2:59 have been here though, that
3:03 Magic when scooters first
3:04 landed on our streets, on you
3:05 know, the ongoing challenge of
3:08 first kind of reckless riding
3:09 specifically folks riding on
3:12 sidewalks and and folks
3:13 parking in a manner that is
3:16 not compliant ada. And that's
3:16 just thoughtful and respectful
3:18 in a way that respects our
3:21 folks are using our pedestrian
3:25 infrastructure on We are still
3:26 very excited about this
3:28 program. Just a reminder. You
3:30 know, I think some of that the
3:32 3 things that I might most
3:33 pleased that we as the city
3:35 came up just a reminder, of
3:37 course, we will soon I think
3:37 in the next few months get our
3:41 first revenue share from this
3:43 program in the between one and
3:43 2 million, depending on on
3:44 kind of how the numbers are
3:47 working out at that point,
3:48 we've had great take up on our
3:50 access program. I think
3:53 proportion of our rights is
3:57 about 40% about 40% of every
3:57 right out there today. He's an
3:58 access, right? And you know,
4:00 that was I think certainly
4:02 heard that very clearly from
4:03 City Council on that that
4:03 certainly aligned with our
4:07 goals around that. Then we do
4:07 believe in will talk a lot
4:10 about technology today because
4:12 that is a big element of that
4:13 right or behavior and how we
4:17 do our best to manage that
4:18 writer behavior. But we do
4:19 believe we superior technology
4:20 out there, of course, during
4:23 the procurement process on
4:24 their we did for this time, we
4:26 did actual hands-on ridership
4:30 writing each of the vehicles
4:31 up the candidates. But but
4:32 really those 3 things I think
4:33 we're very still very excited
4:39 about. Here comes the but on
4:42 lot of conversation about our
4:43 our role in relation to and
4:45 and you know, what we want to
4:45 will do it number of times to
4:49 this presentation is in this
4:50 relationship. We are the
4:51 regulators feel is the
4:53 licensee. It is our
4:54 responsibility. We take our
4:56 responsibility very seriously
4:57 to ensure that to the greatest
5:01 extent possible. The is
5:01 complying with both
5:02 on there. And I think there's
5:03 some opportunity to talk about
5:06 ordinance as well as the
5:07 agreement on there. And, you
5:08 know, I think kind of one of
5:09 the big things we were talking
5:12 with, COUNCILMAN Hines over
5:14 the last couple weeks, you
5:15 know, prior to the prior
5:15 program, of course, we said
5:21 that program up in 20 20 on
5:23 there. And we had we had had a
5:24 pretty decent idea, but we're
5:27 looking maybe a year or so of
5:28 Scooter data and still ferry
5:29 and scooter experience still
5:32 very new in the whole
5:33 lifestyle of an end to life
5:35 cycle of an entire industry on
5:38 the big changes we've been
5:38 5 years later, I think one of
5:40 able to implement I think kind
5:42 of working in collaboration
5:44 with City Council, certainly
5:48 legislation last year that
5:50 spoken put into Coke chapter.
5:51 54 specific causes around
5:52 rentable scooters that allow
5:54 us to have some more teams on
5:56 there. And so I think that is
5:58 the opportunity. I think we
5:59 are grateful for that
6:02 opportunity to be able to more
6:03 effectively manage this
6:05 program is a very popular
6:07 program that's always been the
6:08 case. It is our responsibility
6:12 to make sure it is running in
6:14 its its its best possible on
6:14 that certainly more work to be
6:19 done on that. But with that,
6:21 we'll get into what talking
6:25 about today. As Nick
6:25 mentioned, we're going read
6:26 through quite a lot of
6:27 information about the program
6:29 today. But quick rundown for
6:30 ya. Overview in history that
6:33 we normally teamed up with
6:35 widest audience love to have
6:36 this program to enhance my
6:38 mobility and accessibility our
6:40 city and some of the program
6:43 benefits to our users. And
6:45 then we're going to move into
6:46 our strategies on how we're
6:47 going to her, lay out a road
6:49 map essentially to how we
6:50 continue Sidewalk great
6:55 writing the negations and
6:57 orderly parking and then we'll
6:59 get into all right with
7:00 respect, Education's. So as we
7:03 know, we always need more
7:04 education for our users. And
7:04 hopefully today will help
7:08 provide some of for anyone
7:09 watching online or for some of
7:10 the materials that we can
7:11 hopefully share after the
7:12 fact. So people know where
7:15 they're allowed to ride part
7:16 and then last will wrap up
7:18 with customer service. And if
7:19 you're in need of assistance,
7:22 how you get that. So first
7:24 with the overview, we do want
7:26 to highlight the program
7:30 continues to be very popular,
7:30 offering equitable,
7:32 affordable, accessible rides.
7:33 It ridership is up 12% in the
7:35 same period time period of MAY
7:39 and JUNE of 2025. To 2026. So
7:44 in the first 2 months writers
7:45 in Denver with have taken over
7:49 1.0, 3, 4 million rides. We
7:51 are continuing to evolve the
7:51 program again through the
7:54 deployment of these. Parking
7:58 strategies and education. And
8:00 we need City Council. We need
8:01 community. We are partners out
8:03 in the community to help us
8:04 amplify our reach for
8:04 education on where people can
8:10 park and ride. I will just a
8:11 lot of the data in the slides
8:12 are capturing are key to
8:15 reports that you all received.
8:16 That is MAY first through
8:18 JUNE. 30th, but there are few
8:20 spots highlight kind of what
8:23 the data is now compared to 2
8:23 months ago since as Nick said,
8:26 we're officially in 4 months.
8:28 One of the big things that I
8:29 think we really want to
8:32 celebrate is that we have in
8:35 the first 2 months over 8,000
8:36 access program, users income
8:39 verified and utilizing the
8:43 program. You MAY recall that
8:44 that was a about 8,000 was our
8:45 goal with the previous
8:45 members. That was the average
8:47 number of access users per
8:50 month. And so we really were
8:51 targeting that. I'm happy to
8:55 say that even since JUNE 30th
8:58 and as of AUGUST 31st, AUGUST
9:01 31st. We're now over 11,000
9:02 access users. And as Nic
9:05 mentioned, they make up about
9:07 42% of total rides today. So
9:11 again, very popular for those
9:12 individuals who really utilize
9:14 the program to get to work, to
9:15 get to transit, to get to
9:16 groceries, commercial hubs.
9:22 All of those great things.
9:24 Also want to highlight that
9:27 the Denver resident program is
9:28 a new one where individuals
9:28 who are residents in Denver
9:31 are also getting a discount.
9:33 They're not qualified for the
9:35 access program. So on Denver
9:37 resident accounts were over
9:38 9,000 and they make up about a
9:40 little over 180,000 rides in
9:45 the first 2 months. Dion be or
9:49 both committed to growing
9:51 program safely and responsibly
9:52 and like Nick mentioned, we
9:55 share your goals of ending
9:56 reckless sidewalk riding and
10:00 making more tidy public around
10:00 particularly with our parking
10:01 carousing. Mandatory parking
10:05 zones. And so we're working
10:07 towards progressing those 2
10:09 items and looking forward to
10:10 sharing how we're going to do
10:16 that in presentation. Quick
10:16 reminder of why Dottie
10:17 supports are and shared bike
10:19 and scooter program. I think
10:21 you all know this that this is
10:23 how we provide affordable,
10:25 accessible transportation
10:27 options. There's over. 21.
10:28 Almost 22,000 trips, every
10:30 single day on average and
10:33 amber in our survey that
10:35 conducted last year. We heard
10:36 loud and clear from our users
10:38 that they are writing to get
10:39 to work, to get to health
10:40 care, to give the transit
10:44 stations. We also know that
10:45 this is an important tool that
10:47 replaces car trips. So if
10:50 people want do a shorter trip
10:52 or maybe a last minute trip
10:53 rather than calling it a
10:54 number or a Lyft. They can
10:56 find a scooter or shared bike.
10:56 Hopefully nearby and get where
10:58 they need to go. And then
11:03 last, we're excited that.
11:06 We've been working partnering
11:07 Rtd on their first last Mile
11:10 program where we will have
11:11 pilots stations at the
11:13 University of Denver. So do
11:16 you and Knox stations where
11:18 individuals using will be able
11:21 mile free when accessing those
11:21 to get their first and last
11:24 2 light rail stations.
11:29 Here's a graph you've seen
11:30 before. But really just
11:34 emphasizing we believe that
11:35 the transition of the program
11:36 and vendors this summer has
11:39 been incredibly successful.
11:40 You know, the last couple
11:42 years talked out about 6.6
11:45 we're on track to achieve
11:45 million rides annually and
11:50 about that same amount. I'll
11:51 remind everyone that one of
11:58 the we didn't want to do with
11:59 this program a drop in
12:02 ridership through the
12:03 transition months. Recognizing
12:05 that we do want people to find
12:06 out that there's a new vendor
12:08 on day one and then not being
12:08 able able to get to work or
12:10 not be able to get to a
12:12 doctor's appointment. And so
12:13 we were really excited to see
12:16 that ridership has continued
12:16 to grow even through this
12:20 transition. And I think that's
12:21 education and outreach that
12:24 been doing in order to really
12:26 amplify people to get enrolled
12:28 in the new access program or
12:30 the resident program or get
12:32 enrolled when they find a
12:32 scooter on the streets has
12:37 been a very successful that
12:39 has scaled up to 9,000 flee in
12:40 an incredible amount of time.
12:41 So we were really happy to see
12:45 that as well. I'm here. You
12:46 all know this line as well.
12:47 But we wanted to just take a
12:50 moment to acknowledge that we
12:51 know that the shared bike and
12:53 scooter program touches a lot
12:55 of people, residents and
12:57 visitors and a lot of
12:59 different ways whether your
13:00 property owner and you have
13:00 devices parking in front of
13:03 your business store where a
13:06 homeowner who feels that there
13:08 are encroaching on your
13:09 private property or if you're
13:11 just walking around in your
13:11 neighborhood or downtown and
13:14 you're experiencing them
13:17 passing by, we recognize and
13:18 acknowledge all of those
13:20 concerns. And we share those
13:22 concerns and we want emphasize
13:23 that a lot of the strategies
13:26 we're going to go through are
13:28 going to help progress. Those
13:30 challenges, but that those
13:32 those concerns really informed
13:33 to the last 18 months to 2
13:35 years that brought us through
13:39 the procurement, the
13:39 legislative changes and now
13:43 the new license agreement with
13:51 did incredible job scaling up
13:53 to 9,000 devices the Denver
13:56 market between bikes and
13:58 e-scooters on the right. You
14:00 can see the breakdown of their
14:02 types of devices. So across
14:04 the 9,000 they've got about
14:05 2500 that are the standing
14:06 e-scooters. Then they got
14:10 about 5 1000 of the cosmos
14:11 seated scooters, 1500 of the
14:13 Apollo tandem in cargo and
14:15 then 50 of the new rover
14:16 Trikes. And here we just want
14:20 to emphasize that one of the
14:22 things that set a part in the
14:23 procurement was them flipping
14:25 the ratio of seeded to
14:25 standing devices. So here you
14:31 can see that now. Over 70% of
14:32 the fleet is a device. And on
14:36 top of that, over 75% of all
14:37 rights being taken are being
14:40 taken on a seated device. And
14:43 so not only has great because
14:43 we feel it offers more
14:48 stability. Just and more more
14:50 intuitive for riders to know
14:51 that if you are on a cd,
14:53 device that you should be in a
14:56 bike lane or you should ride
14:58 where bicycles typically,